Privacy Policy

Last updated: August 10, 2026

HoopBin operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HoopBin is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please Read This Privacy Policy Carefully

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment-related details.

• Account information, including your username, password, preferences, and settings, where applicable.

• Transaction information, including the items you view, add to your cart, purchase, return, exchange, or cancel, as well as information about your past transactions.

• Communications with us, including information you provide when contacting customer support.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information.

• Automatically through the Services, including from your device when you use our website and through cookies and similar technologies.

• From our service providers, when they provide technology or other services on our behalf.

• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

• Providing, tailoring, and improving the Services. We may use your personal information to process and fulfill orders, process payments, arrange shipping, facilitate returns and exchanges, maintain your account where applicable, remember your preferences, provide customer support, and improve your shopping experience.

• Marketing and advertising. Where permitted by applicable law and, where required, with your consent, we may use personal information to send marketing or promotional communications and to provide advertisements that may be relevant to your interests.

• Security and fraud prevention. We may use your information to help authenticate accounts, provide a secure shopping experience, detect and prevent fraud, investigate potentially illegal or malicious activity, and protect our Services and users.

• Communicating with you. We may use your information to respond to customer service inquiries, provide information about your orders, and maintain our business relationship with you.

• Legal reasons. We may process personal information where necessary to comply with applicable laws, respond to lawful requests from authorities, establish or defend legal claims, enforce our terms and policies, or protect our rights and the rights of our customers.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties where necessary and permitted by applicable law.

These recipients may include:

• Shopify and service providers that assist us with website hosting, payment processing, analytics, customer support, cloud services, order fulfillment, shipping, and other business operations.

• Business and marketing partners, where applicable and permitted by law, to provide marketing or advertising services.

• Third parties when you request or authorize disclosure, such as when information is required to deliver your order or when you voluntarily interact with third-party services.

• Legal, regulatory, or governmental authorities, where disclosure is required or permitted by applicable law.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, or bankruptcy, where permitted by law.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information relating to your access to and use of our store in order to provide and improve its services.

Information you submit through our Services may be transmitted to and processed by Shopify and other service providers, including providers that may be located outside the country in which you reside.

Shopify may process personal information in accordance with its own privacy practices. You can learn more about Shopify's privacy practices through Shopify's privacy policy.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by HoopBin, we recommend reviewing that third party's privacy and security policies before providing personal information.

We are not responsible for the privacy or security practices of third-party websites or platforms that we do not control.

Children's Data

Our Services are not intended for children under the age of majority applicable in their jurisdiction, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, you may contact us using the contact details below and request that the information be deleted where required by applicable law.

Security and Retention of Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, fulfill transactions, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including:

• Right of access: You may have the right to request access to personal information we hold about you.

• Right to deletion: You may have the right to request deletion of your personal information in certain circumstances.

• Right to correction: You may have the right to request correction of inaccurate or incomplete personal information.

• Right to data portability: In certain circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

• Right to object or restrict processing: Depending on the applicable law, you may have the right to object to or request restriction of certain processing activities.

• Right to withdraw consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

You may exercise applicable rights by contacting us using the contact information provided below.

Where required or permitted by applicable law, we may need to verify your identity before processing your request.

You may also have the right to lodge a complaint with the data protection supervisory authority responsible for your country or region.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the relevant communication.

Even if you opt out of marketing communications, we may still contact you with non-promotional communications that are necessary for your orders, transactions, account, or other legitimate business purposes.

International Transfers

Because we use Shopify and may use service providers located in different countries, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information, such as adequacy decisions or recognized contractual safeguards.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

You may also have the right to lodge a complaint with the competent data protection supervisory authority in your country or region.

For customers in the European Economic Area, information about national data protection authorities is available through the European Data Protection Board.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy and, where required by applicable law, provide additional notice.

Contact

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us:

HoopBin
Email: hoopbin111@gmail.com
Address: Am Anger 22, Dresden, DE

For the purposes of applicable data protection laws, HoopBin is the data controller of personal information processed in connection with the Services, where applicable.