Shipping policy
SHIPPING POLICY
Last updated: [DATE]
Thank you for shopping with PocketRacer. We are committed to delivering your order as quickly and efficiently as possible.
Worldwide Shipping
We proudly ship to customers worldwide. Shipping availability may vary depending on the destination country.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be extended slightly. Customers will be notified of any significant delays.
Shipping Time
Estimated delivery time after dispatch is approximately 7–9 business days, depending on the destination and local carrier services.
Estimated total delivery time:
- Processing: 1–3 business days
- Shipping: 7–9 business days
- Total estimated delivery: 8–12 business days
Please note that delivery times are estimates and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.
Delayed or Lost Packages
PocketRacer is not responsible for delays caused by customs procedures, weather conditions, carrier disruptions, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us at:
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, we may be unable to issue a refund or replacement once the order has been shipped.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: pocketracer27@gmail.com